Item Acceptance CriteriaCondition of items: The condition of the items being sent to Crazy Richard for consignment should be in the condition you would like to see the item presented online. For items that have cords, manuals, etc. these accessories should be included if possible. Items with batteries should have the batteries removed prior to shipping to avoid corrosion issues. All items being sent to Crazy Richard should be in good saleable condition, clean, free of mold & mildew and any unpleasant odors ie: smoke, etc. (Ask yourself, "Would you buy the item in this condition?")
Conditional Ratings for ItemsNew: Items that are brand new with tags, or an item in its unopened, original box
Like New: Items that are new without tags, an item that has no evidence of any use, an item that is new but the box has been opened
Used: Items that have been used gently
As Is: Items that have been used, items that may/may not work (for parts only), items that are worn or show signs of use
My item(s) were not accepted. What are my options?Items Not Being Accepted by Crazy Richard
For those items rejected by Crazy Richard, they will be happy to return those items to you, at your expense. You will have 14 days to reply to the rejected items email notification. Please note that after the 14 day period has elapsed and the Crazy Richard staff is not in receipt of an email from you indicating what is to be done with the items, the items will be donated to a local charity of our choice. (on the Agreement two different boxes to check for items being returned).
(1) After 90 days of no sale, return or donate
(2) For items not accepted, return or donate
- Live animals, illegal animal products
- Human remains or body parts
- Hazardous materials (for example: flammable, explosive, corrosive, poisonous, etc.)
- Recalled items
- Items or listings that promote, support or glorify hatred toward or otherwise demean people based upon: race, age, ethnicity, religion, gender, gender identity, disability, or sexual orientation; including items or content that promote organizations with such views
- Items or listings that promote or support illegal activity or instruct others to engage in illegal activity
- Items or listings that promote, support or glorify acts of violence or harm towards self or others
Shipping Related InformationAll items should be packed carefully to avoid damage during shipment. Items should not be able to move around freely in the package. The use of bubble wrap and/or newspaper should be used to cushion the items to prevent breakage. You will be notified, via email, for any items that do arrive damaged or broken. Crazy Richard is not responsible for items that are damaged during transit.
Order TrackingFor your convenience, after registering on our website, we will email you a prepaid and pre-addressed shipping label for UPS delivery. You can then schedule a pickup or take the box to your local UPS drop off. (link to ups) https://www.ups.com/us/en/Home.page
You will be able to track your shipment with the tracking number on the label to verify safe delivery to the Crazy Richard facility. Should your box be lost during transit, UPS covers the loss or damage, at no extra cost, for up to $100.00 on shipments with no declared value.
Returns and RefundsAll returns and refunds are accepted within thirty (30) days of your initial purchase. In order to request a return/refund, please contact Crazy Richard via email at firstname.lastname@example.org or via telephone at (610) 359-6200.
How to Close Your Account
In order to close your account please contact Crazy Richard via email at email@example.com or via telephone at (610) 359-6200.